Energy for a

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

Powered by
a Diverse Team
of Employees
Making Our
Lives Brighter
Making Our
Making the
Electric Utility
Clickable infographic

Our Mission

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

Our mission statement is the foundation of everything we do. As such, the sections in this Corporate Responsibility Report represent the pillars of our mission statement, including the central principle of being a forward-thinking electric utility.

We work toward our mission through our daily commitment to our core values and behaviors.

Electric Utility

As a forward-thinking electric utility, we work toward a sustainable future and commit to diligent corporate responsibility management processes and policy oversight. We are building the grid of the future through our transmission and distribution programs. We also are implementing smart technologies to provide our diverse customer base with enhancements that improve their lives and businesses. At the same time, we are making the environment better through advanced usage data, increased energy efficiency options and carbon reduction opportunities.

smart meters installed for our Pennsylvania customers
CapEx transmission opportunities beyond 2021

Powered by a Diverse Team
of Engaged Employees

To make our customers’ lives brighter, the environment better and our communities stronger, our workplace culture empowers a diverse team of innovative, engaged and safety-focused employees. With our policies, practices and benefits, we strive to attract, retain and develop a diverse and qualified workforce of high-performing employees and teams to deliver excellence every day.

systemwide Life-Changing Events in 2018
hire rate from our PSI program

Making Our Customers’
Lives Brighter

To meet our customers’ expectations and prepare for a cleaner energy landscape, we are modernizing our electric grid to ensure continued reliability and enable the integration of renewables and distributed energy resources. Our customers expect safe and reliable electric service as well as proactive communications through simple, convenient and personalized channels, including our customer contact centers, electronic communications, website and social media.

customers in six states
megawatt hours of customer savings in 2018 through our energy efficiency programs

Making the
Environment Better

Preserving and protecting the environment is a key part of our mission and business strategy. We conduct sustainable operations that comply with all applicable federal, state and local laws, and we continually work to reduce our impact on the environment. We meet best-practice standards in asset construction and management, emissions control, permitted discharges, waste management, and the health, safety and general welfare of our employees and communities.

reduction of CO2 emissions by 2045
reduction in water withdrawal by our generation fleet since 2016

Making Our
Communities Stronger

Energy for a brighter future means more than delivering safe and reliable power to our service area—it’s about building stronger communities where our employees, customers and their families live and work. Our efforts to support non-profit organizations; further civic, social and cultural priorities; advance an educated workforce; and promote economic development, help our company and surrounding communities to grow and flourish.

meals provided to feed the hungry in our communities in 2019
new capital investment generated from our economic development efforts in 2018

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