Diversity, Equity and Inclusion (DEI) is a core value that positions us to deliver better service to customers, strengthen our operational performance and create an inclusive work environment where employees feel valued and respected. Embracing DEI means challenging assumptions, seeing discomfort as an opportunity to grow, constantly evaluating progress and holding ourselves accountable to our goals. Our DEI strategy aligns around three pillars:

  • Building a diverse workforce for the future that reflects the communities we serve.
  • Advancing our culture of inclusion and belonging.
  • Partnering so our communities can grow and thrive.

FirstEnergy is committed to advancing DEI in our workplace. Here are some of the highlights:



High-level oversight of diversity, equity and inclusion for our employees belongs to the Compensation Committee of the Board. To align with our companywide focus, our Board is also committed to a policy of inclusiveness and actively seeks a diverse slate of candidates for director positions. Our Board is comprised of 40% female directors and 50% diverse directors by gender, race and ethnicity combined.

Our DEI Council is focused on fostering workforce diversity, creating an inclusive work environment and providing oversight and guidance for FirstEnergy’s integrated DEI strategy. The DEI Council is comprised of various levels of leaders in the organization, including bargaining employee representation.

To read more about our Board’s focus on DEI, please see the Proxy Statement.


When our team reflects the diversity of the communities we serve, we can better understand and meet our customers’ needs. We remain committed to hiring and promoting excellent, qualified candidates and have an aspirational goal to achieve a 30% increase, from our 2020 baseline, in the number of racially- and ethnically- diverse employees by 2025 – both companywide and at the supervisor-and-above leadership level.

We monitor our year-over-year progress to help us understand where we are progressing toward our goals and where we may need to make changes. For more information about FirstEnergy’s workforce demographics, view our 2023 Employer Information Report.


We’re focused on promoting workplace equity, creating an open and inclusive culture and providing opportunities for employees and leaders to speak up about important DEI topics. The culture we’re building extends beyond compliance, empowering employees to be candid, explore creative solutions, question freely and transform mistakes into opportunities for both individual and company growth.

Key equity and inclusion efforts include:

  • Providing Workplace Flexibility: FirstEnergy office employees remain highly productive and continue to meet customer and business needs outside of a traditional office setting. Accordingly, the company continues to provide workplace flexibility even post-Covid.

  • Ensuring Fair and Equitable Compensation: We’re committed to ensuring that our internal policies and processes support pay equity, which is periodically confirmed by a third-party review. Our internal processes also monitor and ensure pay equity considerations are part of our normal ongoing process.

  • Listening to Employee Feedback:Throughout the year, employees are encouraged to provide feedback about the company’s work environment and leadership through FirstEnergy Live events, anonymous surveys and discussion opportunities during meetings with department leaders. With employees’ voices to guide us, we’re continuing our transformation to a value and people centered company.

  • Engaging Employees in our DEI actions: In addition to our DEI Council, a DEI Working Group comprised of managers and individual contributors shares the results from our employee engagement surveys and guides the work of our DEI Implementation Team of more than 200 employees who help implement actions locally. 

  • Participating in our Employee Business Resource Groups (EBRGs): Our employee-driven EBRGs build inclusivity and connect employees by providing education, professional development, volunteering and networking opportunities to their members and allies. With 21 different chapters of our eight EBRGs, over 3,200 employees, or a quarter of our workforce, have taken advantage of this opportunity to connect and grow.


Serves as a resource to FirstEnergy’s people of color and their allies and seeks to further strengthen recruitment, development and advocacy for people of color. 

veterand and allies logo

Strives to positively influence the organizational culture to ensure the hiring and development of veterans and to assist the organization in achieving its diversity, equity and inclusion business imperative and aspirations.  

Women in Leadership logo

Develops current and future women leaders for leadership positions and addresses the challenges of work-life balance.

AC Logo

Enhances the engagement and feeling of belonging of LGBTQ+ and allies within FirstEnergy by providing a safe and supportive environment through a partnership between corporate, community and member employees. 

Thrive logo

Serves as a resource for mental wellness and advocates for employees with physical and mental disabilities and major illnesses, as well as family members and friends who support and assist them. The group is committed to fostering an inclusive work environment where employees of all abilities are empowered to be authentic, valued and respected.

Helping Women Grow logo

Supports the professional and personal development of women in our customer contact centers and develops women leaders across the company through mentorship opportunities.

Family network logo

Provides workplace support to create balance between career and family while raising awareness of issues facing caregivers and taking steps to positively change our culture around caregiving.

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Provides opportunities to connect, engage and grow through professional development, education, events and community involvement. The group is committed to our employees’ growth, expanding their knowledge and shaping the future of our company and the energy industry through internal and external opportunities. 


Provides opportunities for employee fellowship of diverse faiths, spiritual worldviews, and allies that partner in experiencing, contemplating and synthesizing diversity and inclusiveness principals in the workplace and community at large as they support FirstEnergy's business strategy and DEI goals.



Our ongoing commitment to DEI remains essential to our forward-looking and future-building strategy, and we continue to earn local and national recognition for our efforts. Since 2020, our company has been named as a leading diversity employer by G.I. Jobs magazine, Forbes, DiversityInc, The National Organization on Disability and Minority Engineer Magazine, with additional awards from the Bloomberg Gender-Equality Index, Commerce and Industry Association of New Jersey (CIANJ), Crain's Cleveland Business magazine and U.S. Veterans Magazine.


Last Modified: June 7, 2024