We believe setting goals and publicly tracking our progress is a critical part of demonstrating transparency and accountability on ESG matters. The following companywide goals are designed to prepare us to meet our customers’ future energy needs and move us closer to our vision for a more resilient, innovative, diverse and sustainable FirstEnergy. The pillars of our mission are foundational to our company and essential to executing our forward-looking strategy. As such, they will guide our efforts to achieve these goals and enhance key areas of our business.
Our ESG goals also align with the United Nations’ Sustainable Development Goals (UN SDGs), which provide a framework for companies and organizations to support global sustainability. Currently, our goals map to 11 of the 17 UN SDGs. We will continue to evaluate where our business and expertise can contribute to the UN’s sustainability mission and assess any potential future goals in support of additional SDGs accordingly.
As part of our commitment to strong governance efforts, including increased transparency and accountability, we will provide updates on our progress toward these goals on this website annually and in our Investor Relations Factbook as they are available.
It is important to note that FirstEnergy has additional internal metrics and goals, including the key performance indicators (KPIs) that make up our short-term employee incentive program. These KPIs provide shorter-term targets to measure performance and improvement in areas that are high priorities for the company and critical to our continued success. Among others, those areas include customer reliability, customer service, environmental protections, safety and diversity and inclusion. Our company’s incentive-based KPIs strongly support our progress toward the ESG goals we’ve set below and our overall commitment to strong ESG performance. For additional information about our KPIs, please visit our 2021 Proxy Statement.