About Us

Company Overview

Headquartered in Akron, Ohio, FirstEnergy is a fully regulated electric utility with over 12,000 employees dedicated to safety, reliability and operational excellence. Our subsidiaries are involved in the transmission, distribution and regulated generation of electricity. Our 10 electric distribution companies form one of the nation’s largest investor-owned electric systems, based on serving more than six million customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York.[1] The company’s transmission subsidiaries operate approximately 24,000 miles of transmission lines connecting the Midwest and Mid-Atlantic regions. FirstEnergy subsidiaries also control 3,580 megawatts of generating capacity from two regulated coal plants and one pumped-storage hydro facility.

$44B

Total Assets

6M+

Total Customers

24K

Transmission
Line Miles

65K

Square Miles of Service Territory

12K+

Employees

Mission

We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

Core Values

FirstEnergy’s core values identify the beliefs and ideals that matter most to us. They guide the decisions we make and the actions we take every day, defining who we aspire to be.

We believe that for our core values to really matter, they must be more than just words—they must be engrained in how we operate, behave and interact daily with each other and our communities. To accomplish this, we communicate regularly with employees about what the values mean, why they are important and how we all can put them into action. We also rely on our leaders to model our core values every day, as they set an ethics- and integrity-focused tone at the highest levels of our company.

Integrity

We always act ethically with honesty, humility and accountability.

Safety

We keep ourselves and others safe.

Diversity, Equity and Inclusion

We embrace differences, ensure every employee is treated fairly and create a culture where everyone feels they belong.

Performance Excellence

We pursue excellence and seek opportunities for growth, innovation and continuous improvement.

Stewardship

We positively impact our customers, communities and other stakeholders and strive to protect the environment.
[1] Penelec has reached an agreement to sell our New York distribution assets to Tri-County Rural Electric Cooperative, pending approval from the New York State Public Service Commission. Our Waverly, NY, service territory—located northwest of Towanda, PA—serves about 3,800 customers in a small area just across the state line.
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