We believe setting goals and disclosing our progress is a critical part of living our Mission and demonstrating transparency and accountability. Aligned with our company strategy and ESG priorities, the following companywide goals are designed to prepare us to meet our customers’ future energy needs and move us closer to our vision for a more resilient, innovative, diverse and sustainable FirstEnergy.
Our goals also align with the United Nations Sustainable Development Goals (UN SDGs), which provide a framework for companies and organizations to support global sustainability. Currently, our goals map to 11 of the 17 UN SDGs. We will continue to evaluate where our business and expertise can contribute to the UN’s sustainability mission and assess any potential future goals in support of additional SDGs accordingly.
As part of our commitment to strong governance efforts, including increased transparency and accountability, we will update our progress toward these goals on this website annually.
It is important to note that FirstEnergy has additional internal metrics and goals, including the key performance indicators (KPIs) that make up our short-term incentive program for employees. These KPIs provide shorter-term targets to measure performance and improvement in areas that are high priorities for the company and critical to our continued success. Among others, those areas include customer reliability, customer service, environmental protections, safety, and diversity, equity and inclusion. Our company’s incentive-based KPIs strongly support our progress toward the companywide goals noted below as well as advancement of our company strategy and overall commitment to strong ESG, operational and financial performance. For additional information about our KPIs, please visit our 2022 Proxy Statement.